These Terms and Conditions (“Terms”) govern the use of the ProDo website and any services, communication or materials provided through it (“Services”). By browsing our website, making an enquiry or working with us, you agree to follow these Terms.
If you do not agree with any part of these Terms, please do not use our website or submit any project request. We may update these Terms from time to time. The latest version will always apply to your use of our website and Services.
1.1 “ProDo” means our studio, its owners, team members and authorised partners who provide design, development and related digital services.
1.2 “Client”, “you” or “your” means any person, business or organisation that visits our website, contacts us or engages ProDo for a project or ongoing service.
1.3 “Services” means the work we provide, including but not limited to branding, web design, web development, content support, technical fixes and consulting.
1.4 “Content” means any text, images, graphics, videos, code, documents or files that appear on our website or are shared as part of a project.
1.5 “Project Agreement” means any written proposal, quotation, email confirmation or contract that describes the scope, timelines, pricing and specific terms for a particular project.
2.1 Website use You may use our website for information, inspiration and to contact us about potential work. You agree not to misuse the website, attempt to harm its security or copy large parts of it for resale, rebranding or redistribution.
2.2 Project enquiries When you contact us about a project, you are responsible for providing accurate information about your business, goals, deadlines and requirements. This helps us respond with realistic options and timelines.
2.3 Project agreements Any paid work will be handled through a Project Agreement. It will outline scope, deliverables, timelines, payment terms and any limits or assumptions. Once you approve that agreement, it becomes the main reference for how the project is delivered.
2.4 Intellectual property Unless clearly agreed otherwise in writing, you will own the final approved deliverables that you have fully paid for, such as your logo files, website design and project assets. ProDo may keep a copy for portfolio, internal reference and marketing purposes, unless you request in writing that we do not show your project publicly.
2.5 Third party tools and services Some projects may rely on third party platforms such as hosting providers, payment gateways, fonts, plugins or integrations. We will use reasonable care when recommending tools, but we cannot guarantee or control the long term behaviour, pricing or policies of any third party service.
2.6 Fair use and behaviour You agree to communicate respectfully with our team, provide feedback in a timely way and not use our work for any illegal, harmful or misleading activities.